Welcome to Cavalier Telephone's Residential Customer Care: We have provided several ways for you to obtain support and needed information, through this web site as well as over the phone.
Customer Care Support | |
| email: | Residential Care Note: Changes or modifications to existing accounts can only be made by primary account holder or other authorized persons calling Customer Care directly. |
| phone (EST): | Monday - Friday 7 a.m. to 5 p.m. Saturday 8 a.m. to 12 p.m. (800) 291-9699 (877) 422-0270 Español |
Billing and Payment Information | |
| pay by phone (EST): | (800) 609-2799 (follow prompts) |
| pay online: | online payments (Visa, Mastercard, check) |
| pay by mail: | P.O. Box 9001111 Louisville, KY 40290-1111 When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Please call 866-455-7509 if you have any questions, or if you would like to revoke your authorization of the electronic fund transfer. |
| pay by cash: | For MoneyGram locations call (800) 666-3947 or visit moneygram.com For Western Union locations call (800) 325-6000 or visit westernunion.com For Global Express locations call (800) 989-6669 and select option 3 at the prompt For CheckFree locations, call (800) 309-7668 or visit checkfreepay.com |
| automatic payments: | 1) Credit Card (print, and fax to 804-422-4513) 2) Direct Debit (print, attach voided check and mail) Click here to download form 3) Phonom VoIP Click here to go to Bill Matrix |
| billing Inquiries: | (800) 291-9699 |